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FAQ

Shipping

How long will order processing take?

Orders usually take up to 1-3 days to process before they ship. Some items will be faster but some are "print-on-demand" style and they will be printed as soon as  you order it so it takes a couple of extra days of processing. 

How long will shipping take?

U.S orders will be shipped via USPS and International Orders will be shipped depending on the fulfillment center the product is from.

Transit Times to United States: 5 - 14 Business days 
Transit times to International: 10 - 21 Business days


There are circumstances that are out of control (natural disasters, holidays, weather, etc) that may cause shipping postponements. While most packages will arrive on time, there may be circumstances and delays that our carriers may experience. For this reason, we do not guarantee the exact delivery time; delivery issue is the responsibility of the shipping company.

I only received 1 product so far but I ordered more than one, Why?

We do our best to reduce cost on your end so that you don't have to pay high taxes/premiums to get your items ! If you place an order with us for multiple items it is more than likely going to be shipped in more than one package.  Please allow some time for all of your items to arrive.

Products

I received the wrong item, what should I do?

We apologize for the inconvenience. Please contact us either by email or phone and we will work to resolve your issue and get a new order sent your way at once!

I Don't See My Question!

We value our customers a lot and we want to make sure all of your questions are answered. Please use this form to shoot us an email or simply email us at lisacecchini001@gmail.com or call us at 1-413-504-2752.